Trailer not being found

[frankiej45nz 4]

Hey,

Loving the addon, such a leap on from cinemaexperience in terms of ease of use!

I have one issue that I'm having trouble resolving.

I use Emby as my media server, using their Kodi addon to load my content. I use the direct location settings in Emby's addon - so that my Kodi DB has proper direct media paths rather than relative ones via the addon. I also have 2 movie groups one for normal and one for kids setup in Emby. These come over into the Kodi DB tagged appropriately.

When i use CinemaVision - for any movie in my normal collection everything works perfectly - in particular a trailer is streamed from itunes. However for all the movies in the kids category, everything except the trailer works. I get the pre trailer video, but then no trailer. If i look at the kodi log - it just seems not to be able to find a trailer :

20:10:00 T:6932  NOTICE: [- CinemaVision -]: Experience: [ -- Started --------------------------------------------------------------- ]
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): Processing sequence...
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): Feature count: 1
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): Ratings: MPAA:G
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): Genres: Animation
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): 
                                            
                                            FEATURE [ 'Ooops! Noah is Gone...' ]:
                                                Path: 'smb://home-server/videos/Kids_Films/Ooops! Noah is Gone... (2015)/Ooops! Noah is Gone....mkv'
                                                Rating: (MPAA:G)
                                                Genres: Animation
                                                3D: No
                                                Audio: Dolby Digital
                                            .
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Trivia Intro
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - No matches!
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - NOT SHOWING
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [Q] 10m
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Trivia Outro
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - No matches!
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - NOT SHOWING
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Courtesy
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Theater Intro
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Trailers Intro
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [T] content x 1
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - [iTunes]
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Searching un-watched trailers
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Order: Newest
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - [iTunes]
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Searching watched trailers
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Order: Newest
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - NOT SHOWING
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API): [V] Trailers Outro
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - Random
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - No matches!
20:10:00 T:6932  NOTICE: [- CinemaVision -] (API):     - NOT SHOWING

This happens for all movies in the kids section! Any ideas?

Happy to provide any more logs that would be useful!

cheers,

James

[Ragnarok 198]

That's the downside of iTunes. The trailers for movies that are rated G are labeled Not Rated by iTunes. I'm not sure why they don't keep them up to date. Because of that, it can't match up a trailer. We're still working on a way to fix that, but the easy fix would be if Apple got it together and properly labeled their movies.

[frankiej45nz 4]

Ah thanks - it wasn't making much sense to me as to why it was only the kid movies - but if rating related - that would make perfect sense :-)

Appreciate the quick answer and awesome work on the addon.

[Ragnarok 198]

Ah thanks - it wasn't making much sense to me as to why it was only the kid movies - but if rating related - that would make perfect sense :-)

Appreciate the quick answer and awesome work on the addon.

Of course! Thanks for the kind works, and we'll keep trying to figure out how to get around things like that. One way that we've already built in is to populate trailers in your Kodi database for kids movies, and set the Kodi Database scraper as your backup for Apple iTunes trailers.