iTunes trailers not playing

[BigKANx 1]

I absolutely love this add-on, works perfectly with limitlessled add-on I'm also running. 

Unfortunately, I can't get the iTunes trailers to work.  I've searched for guidance on how to implement the trailers, but haven't found anything that helps me.

The video bumpers either side of the trailers work, but the trailers do not run.

Are there any tips/things to try to get this to work?  Is there a guide explaining the various options in the trailers configuration?

Thank you

 

[Ragnarok 190]

4 hours ago, BigKANx said:

I absolutely love this add-on, works perfectly with limitlessled add-on I'm also running. 

Unfortunately, I can't get the iTunes trailers to work.  I've searched for guidance on how to implement the trailers, but haven't found anything that helps me.

The video bumpers either side of the trailers work, but the trailers do not run.

Are there any tips/things to try to get this to work?  Is there a guide explaining the various options in the trailers configuration?

Thank you

 

The only thing you should need to configure is for your Trailers Module to use the iTunes scraper. To do this:

1. Edit your Trailers Module.
2. Set Scrapers filter (scrapers) to iTunes, and uncheck the other scraper options.
3. Set Count to the number of trailers you want to play back-to-back.
4. Set your Rating limit and Match feature genre, and Quality settings to whatever you want, if you want to change them from their default settings.
5. Press Backspace to save the Module settings.
6. Profit.

If it still refuses to play, upload an error log for us to review. You can do this directly from the CinemaVision add-on settings after your sequence fails to play. I'll work on finishing the guide today.

[BigKANx 1]

I think I realise what the issue was.  I had the trailer setting to match the rating the of feature, however much of my library (for some reason) is rated as 'NR' .  So, I amended the setting to 'None' and it worked perfectly.  Need to investigate why they're being scraped as 'NR' (perhaps as I want 'gb' ratings) however not an issue with the awesome CinemaVision add-on!

Thanks for your assistance.

[Ragnarok 190]

7 hours ago, BigKANx said:

I think I realise what the issue was.  I had the trailer setting to match the rating the of feature, however much of my library (for some reason) is rated as 'NR' .  So, I amended the setting to 'None' and it worked perfectly.  Need to investigate why they're being scraped as 'NR' (perhaps as I want 'gb' ratings) however not an issue with the awesome CinemaVision add-on!

Thanks for your assistance.

Happy to help! Let us know if there's anything else we can do to help.